Last Updated: [02 / 09 / 2026
At FFMStore, we aim to deliver your orders safely and within the estimated delivery timeframe.
This Shipping & Delivery Policy explains how orders placed through FFMStore.in are processed, shipped and delivered.
After you successfully place an order, FFMStore will process and prepare your order for dispatch.
Orders are generally processed within:
[1–3 Business Days]
Processing may take longer during:
After dispatch, the estimated delivery time may generally be:
[3–7 Business Days]
The actual delivery time may vary depending on:
The estimated delivery date shown during checkout or after ordering should be treated as an estimate rather than an absolute guarantee, unless expressly stated otherwise.
Shipping charges may depend on:
The applicable shipping charge will be displayed at checkout where applicable.
Orders above ₹1350: FREE SHIPPING
Orders below ₹1350: ₹[depend zone wise shipping price] shipping charge
Express Delivery, if available: ₹[depend zone wise shipping price] or as displayed at checkout.
Replace the above placeholders with your actual pricing before publishing.
FFMStore may offer free shipping on qualifying orders.
Free shipping eligibility may depend on:
The applicable offer will be displayed at the time of purchase.
FFMStore may deliver to serviceable locations across India through available logistics partners.
Delivery availability may vary by:
Customers should provide a complete and accurate delivery address and PIN code.
Once your order has been dispatched, tracking information may be provided through:
[ TRACK MY ORDER ]
You may need your order number and/or registered contact information.
Our courier/logistics partner may make multiple delivery attempts depending on its operational procedures.
Customers should ensure that:
An order may be returned to the sender if delivery cannot be completed because of circumstances such as:
Additional shipping or re-delivery charges may apply where permitted and applicable.
Customers are responsible for providing accurate delivery information.
Please check your:
If you notice an error after placing an order, contact Customer Support as soon as possible.
We will try to assist, but an address change may not be possible after the order has been processed or dispatched.
Delivery estimates are not guaranteed in every circumstance.
Orders may be delayed because of:
If your order appears significantly delayed, please contact Customer Support.
If the outer package appears visibly damaged at the time of delivery, customers should, where reasonably possible:
For product damage claims, please refer to our Return, Exchange & Refund Policy.
If you receive a product different from the one ordered, please contact Customer Support.
Please provide:
The issue will be reviewed according to our Return, Exchange & Refund Policy.
If your order appears to be missing an item, please contact Customer Support with:
Our team will review the shipment and order records.
Cash on Delivery (COD) may be available for selected:
COD availability will be displayed at checkout where applicable.
FFMStore may apply reasonable verification procedures for COD orders.
If an order contains multiple products, products may be shipped:
depending on inventory, warehouse location and logistics arrangements.
Where an order is split into multiple shipments, additional shipping charges will generally not be applied solely because FFMStore has split the shipment, unless otherwise stated at checkout.
Products marked as:
may have different processing and delivery timelines.
The applicable timeline will be communicated on the product page or at checkout where possible.
Certain remote or restricted locations may have limited courier serviceability.
If a delivery location is found to be non-serviceable, FFMStore may contact the customer to determine an appropriate solution.
FFMStore may use third-party courier and logistics providers to deliver orders.
The delivery experience may therefore depend partly on the operational procedures of the selected logistics provider.
An order may be considered delivered according to the delivery confirmation or tracking information provided by the relevant logistics provider, subject to applicable customer rights and our investigation procedures.
If you believe an order has been incorrectly marked as delivered, contact Customer Support promptly.
Shipping charges and return shipping charges may be treated differently depending on the reason for the return.
Please refer to our:
Return, Exchange & Refund Policy
for complete information regarding eligible returns, exchanges and refunds.
Customers are responsible for:
✓ Providing a complete and accurate address
✓ Providing a valid mobile number
✓ Being available for delivery where required
✓ Checking the order details before placing the order
✓ Contacting support promptly regarding delivery issues
FFMStore shall not be responsible for delivery delays caused by circumstances beyond reasonable control, including:
FFMStore may update this Shipping & Delivery Policy from time to time.
The latest version will be published on this page with an updated “Last Updated” date.
For shipping and delivery assistance:
FFMStore Customer Support
Website: FFMStore.in
Privacy Email: privacy@ffmstore.in
Customer Support: support@ffmstore.in
Business Address:
FFM Store
Operated under (YASHVI Creation)
GSTIN (07BUSPM0513P1Z4)
Building 366 /, South Delhi
New Delhi, Delhi – [110062]
India
Phone / WhatsApp: +91 80094 24112
Customer Support Hours: [• 24/7 WhatsApp Support]
↓
Order confirmation
[1–3 Business Days]
↓
Tracking information provided
↓
Courier partner transports your order
↓
Estimated [3–7 Business Days] after dispatch
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Enjoy your FFMStore order.
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